Welcome to Dock Logistics (“we,” “us,” or “our”). This Privacy Policy explains how we
collect,
use, and protect your information when you use the Dock Logistics mobile application (“App”) and related
services.
1. Information We Collect
1.1 Information You Provide
- Account information: Username, password, and email address.
- Operational data: Shipment references, AWB numbers, POD details, and status updates
entered during use.
1.2 Automatically Collected Information
- Device & usage data: Device type, operating system, app activity logs, and crash
diagnostics.
1.3 Third-Party Data
- We do not sell, rent, or trade personal data.
- We do not integrate third-party analytics or advertising SDKs.
2. How We Use Your Information
- Authenticate and secure user access.
- Manage customs shipment records and clearance workflows.
- Display shipment status, timelines, and operational details.
- Improve performance, reliability, and security of the App.
- Provide technical support and operational communications.
3. Data Sharing & Disclosure
- No third-party sharing: Data is used strictly within Dock Logistics systems.
- Legal obligations: Data may be disclosed if required by applicable law or
government authority.
4. Tracking & Analytics
Dock Logistics does not use cookies, tracking pixels, or third-party analytics tools.
5. Data Security
We apply industry-standard security practices including encrypted communication and controlled access.
While we take strong precautions, users are advised to keep login credentials confidential.
6. Children’s Privacy
Dock Logistics is intended for professional and operational use and is not designed for children
under 13 years of age. We do not knowingly collect personal data from children.
7. Your Rights
- Access & correction: Request access or correction of your data.
- Account deletion: Request deletion of your account and associated data.
- Retention: Data required by law may be retained as necessary.
8. Policy Updates
We may update this Privacy Policy periodically. Any changes will be reflected by the updated date above.
9. Contact Information